Last updated: 1 Jan 2024

Thank you for shopping at SL Home Furniture Sdn Bhd. We value your satisfaction and strive to provide the best service. To ensure a smooth shopping experience, please review our return and refund policy below.


  • You have 3 calendar days to initiate a return from the date you received your purchase.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • A receipt or proof of purchase is required for all returns.
  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error will not be eligible for a refund.


  • Once we receive your returned item, it will be inspected. We will send you an email to notify you that we have received your returned item and the status of your refund.
  • If your return is approved, the refund will be processed, and a credit will automatically be applied to your credit card (or original method of payment) within 30 days.
  • We reserve the right to deny a refund if the returned item does not meet our criteria.


  • Customers are responsible for the cost of return shipping. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

Merchant Protection

  • We reserve the right to refuse service, returns, or exchanges to anyone for any reason at any time.
  • We are not responsible for items lost or damaged during return shipping. Please ensure proper packaging and consider using a trackable shipping service.
  • Refunds will not be issued for products that have been used or damaged by the customer.

Contact Us

If you have any questions or concerns regarding our return and refund policy, please contact us at: